Privacy policy and return/exchange policy

by W.studiohk

Privacy Policy

W.studiohk is committed to protecting your privacy. We collect personal information from you when you make a purchase or sign up for our newsletter. This information includes your name, email address, and shipping address. We use this information to fulfill your orders and to communicate with you about your orders and any promotions or updates related to our store.

We do not share your personal information with third parties, except for the purpose of fulfilling your orders and processing payments. We use industry-standard security measures to protect your personal information from unauthorized access or disclosure.

By using our website, you consent to our Privacy Policy. If you have any questions or concerns about our Privacy Policy, please contact us.

退換貨政策

The products sold by W.studiohk are all genuine. Shipping is available worldwide from Hong Kong. All products are in stock, except for those listed as pre-order items.

Delivery Policy

您可以使用平台上列出所提供的付款方式。有關更多請參閱Shipping Information

Checkout and Payment Process

Before shipping, we will check that the product packaging is intact. The product will be shipped within 1-3 working days after payment is received.

Refund/Return/Cancellation Policy

Before shipping, we will check that the product packaging is intact. If the product packaging is damaged during transportation, no refunds or exchanges will be accepted. For product quality issues, please contact us first. If there are no product quality issues, we do not accept returns, exchanges, or refunds. If you have any questions or inquiries, please feel free to contact us ☺︎

Need help?

如有任何查詢,歡迎 Contact Us

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